Q: Are the designer handbags you carry authentic?
A: Yes, we sell brand new authentic products and we offer 100% money back on any authenticity issues.
Q: Why are your prices so low?
A: Due to our wholesale suppliers having overstocked items, we can pass the savings on to our customers.
Q: Can I have my order delivered to a different address?
A: Exquisite Handbags Only will only ship to confirmed shipping addresses. All shipping addresses must be the same as the billing address on your credit card. No P.O. box addresses.
Q: Do you ship internationally?
A: Yes, however the credit card you use must be issued in the United States. We will contact you for confirmation. If your credit card is issued outside of the US, we are proud to accept PayPal for all international credit card users.
Q: What shipping methods do you use?
A: We use USPS to ship our products exclusively.
Q: When will my order ship?
A: Orders are processed within 24 hours on regular business days. Business days are Monday - Friday, excluding holidays. We shipped out orders within 1-2 business days upon payment confirmed.
Q: What is your return policy?
A: We accept return and exchange within 5 days for factory defective issuues only. We DO NOT accept any return or exchange after the 5 days. Please email us to request an RMA # before shipping the item back to us. Any item that is shipped back without an RMA # will NOT be processed and refunded.
